IT Platform Management

Our IT infrastructure monitoring captures the status and resource utilization of IT infrastructure components residing in a data center, edge, Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) in the cloud.

We provide real-time information on the impact of performance degradation on customers, taking into account increased adoption of multiple clouds.

ANIDA's predictive IT infrastructure monitoring improves business outcomes and provides visibility across hybrid infrastructures and emerging architectures (e.g., containers and micro-services), along with the ability to monitor IoT devices.

Scope

  • Operating Systems
  • Database Instance
  • Applications (Active Directory, Exchange, etc.)
  • Virtualization Host
  • Storage
  • Web Sites
  • Public Virtual Machine Cloud
  • Public RDS Cloud Instance
  • Public Container Cloud and Data Center

ANIDA Service Desk (MSA)

  • Receipt and registration of applications.
  • Control and follow-up of incidents or requests.
  • Scaling among the various specialist areas.

Backup Management and Governance

  • Service Manager for the Management and Follow-up of customer requirements.

  • Online Reporting through our Self-Service Portal

Operation Platforms

  • Review of basic operating parameters by checklist.
  • Level 1 support (automated and manual) based on procedures. 
  • Incident management. 

Predictive Monitoring and Management

  • Component Monitoring

  • Predictive Monitoring

  • Monitoring of Anomalies and Prediction of all IT Platform services.

ANIDALatam is a company specialized in information technology services that offers customized solutions to its clients. Its main focus is to provide IT platform management services that allow companies to concentrate on their core business while ANIDALatam takes care of managing their IT systems.

IT platform management refers to the management of a company's IT infrastructure, including hardware, software and network. ANIDALatam offers a wide range of IT platform management services, ranging from server monitoring and management to IT security management and application management.

One of the advantages of ANIDALatam's IT platform management services is cost reduction for companies. By outsourcing the management of their IT systems, companies can avoid the high costs associated with hiring and maintaining specialized IT staff. In addition, ANIDALatam offers customized IT solutions tailored to the needs of each company, ensuring better efficiency and effectiveness in the management of IT systems.

Another important advantage of ANIDALatam's IT platform management services is the improvement of IT security. ANIDALatam has a team of IT security experts who are responsible for monitoring and maintaining the security of its clients' IT systems. This is especially important at a time when companies are facing more and more IT security threats, such as malware, phishing and ransomware attacks.

In addition, ANIDALatam offers cloud management services, allowing companies to take advantage of the benefits of the cloud without having to worry about managing and maintaining their cloud systems. ANIDALatam also offers network management services, allowing companies to have a secure and efficient network that can support their business needs.

In short, ANIDALatam offers IT platform management services that allow companies to concentrate on their core business while ANIDALatam takes care of the management of their IT systems. With customized solutions tailored to the needs of each company, ANIDALatam ensures better efficiency and effectiveness in the management of IT systems, reducing costs and improving IT security.

Contact us at
close slider