ANIDA Network Operation Center (NOC)
Network Operations Center/IT Platforms

Anida NOC. The NOC is a network operations center that aims to monitor, manage and maintain a company's network of computer systems in real time. It is responsible for monitoring the network infrastructure, servers, storage systems, applications and other resources critical to the operation of the company.

Today, all companies, regardless of their size or sector, rely heavily on their IT systems and network connectivity to carry out their daily operations. If these systems fail or are compromised by cyber threats, the company can suffer serious consequences, such as the loss of important data, interruption of services and, with it, even its own reputation.

At Anida we have international ISO and ITIL certification, handling Incident Management, Request Management, Problem Management and Change Management for our clients in Chile and Peru, and their offices in Latin America, Canada and the United States.

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The Monitoring and Observability service performs a complete mapping of the architecture where the client's application or platform is hosted, managing to solve the errors that exist in those places. This kind of observation performed by Anida allows to see the components of the platform or application and find out which part of it is having problems, in order to optimize its operation.

At our company, we specialize in providing high quality monitoring and observability solutions using market-leading technologies such as Elasticsearch and Dynatrace. In addition, our managed services include the implementation, configuration and maintenance of end-to-end monitoring solutions that help companies identify and resolve performance issues in real time.

Anida NOC

With Elasticsearch, we can help companies analyze large amounts of data to gain valuable insights and make more informed decisions. Our highly skilled team can help implement Elasticsearch for data search and analysis, data visualization and data aggregation.

On the other hand, Dynatrace is a market-leading application monitoring and continuous delivery solution. Our experts can help companies implement and use Dynatrace to monitor the performance of their applications, identify problems and improve the user experience.

Anida NOC



Tracking and monitoring all the factors that make up a company's technological and digital environment is essential. At Anida we have four monitoring solutions:

  • Monitoring of environmental variables

Its objective is to alert, in a timely and proactive manner, events that may generate the interruption and/or degradation of energy and climate equipment in the customer's different platforms.

  • Proactive and predictive network monitoring

This service provides customized automated online reporting and dynamic reporting on specific events, detailed traffic analysis reporting system for the entire network, automatic early warning function by e-mail.

  • Proactive alarm event monitoring

It consists of a group of operators dedicated to ICMP monitoring of the customer's core fixed services, oriented to make proactive calls for monitoring alarm events. Its main activities are detecting, alerting, recording, validating, notifying and triggering the different management and derivation actions in order to provide a prompt solution to the alarm event.

  • Monitoring of branches, links and equipment

Alert of events that may generate the interruption or degradation of Telco and IT services offered for the different product lines in operation.



Observability is the ability to obtain detailed, real-time information about how a system is performing, making it easier for developers and operators to identify and solve problems quickly and efficiently, with a broader view of the infrastructure and its components.

This technology allows us to anticipate risk situations or loss of services, handling a large amount of data to complement monitoring. Thanks to observability, anomalous patterns can be detected, making it possible to anticipate some failures and even determine a definitive solution for certain cases.

Anida NOC

In short, monitoring and observability are essential elements in any IT environment. With the increasing complexity of applications and systems, it is vital to have tools and services to monitor and analyze the performance and behavior of components in real time. This is why at ANIDA LATAM we are proud to offer these world-class services to help companies keep their systems running smoothly.

Our highly trained and experienced team works closely with customers to understand their needs and provide customized solutions that are tailored to their requirements, with a wide range of infrastructure monitoring, application monitoring, log analysis, along with automation, predictive analytics and much more.

We are committed to providing effective and efficient solutions to keep your business online and running smoothly. If you are looking for a reliable and experienced monitoring and observability partner, don't hesitate to contact us today.