Network and IOT Management
Networks are key at a time when communications and business are online. Trends such as work from anywhere demand robust, affordable and secure networks. In addition to these new requirements, cloud-native architectures are replacing traditional network design.
Migration to the cloud requires new tools to monitor the visibility and flow of network traffic.
ANIDA's Monitoring Service enables network performance monitoring to analyze network packet traffic as powerful hardware devices in the data center are replaced by cloud-hosted applications and infrastructure.
Scope
- Switches
- Routers
- WLAN
- Public Virtual Network Cloud
- Firewalls
- Balancers
- Software Defined Network
- Software Defined WAN
ANIDA Service Desk (MSA)
- Receipt and registration of applications.
- Control and follow-up of incidents or requests.
- Scaling among the various specialist areas.
Platform Operation
- Review of basic operating parameters by checklist
- Level 1 support (automated and manual) on a procedural basis
- Incident management
Predictive Monitoring and Management
- Component Monitoring
- Predictive Monitoring
- Anomaly Monitoring and Prediction of all IT Platform Services
Backup Management and Governance
- Service Manager for the Management and Tracking of Customer Requirements
- Online Reporting through ANIDA's Self-Service Portal
