PROVISION OF MONITORING SERVICES

Provisioning of monitoring services. ANIDA 's service considers remote provisioning for our clients' monitoring platforms, both for new clients (without monitoring) or existing clients (already monitored). The main activities in our area that are related to the loading of nodes in our monitoring and reporting systems are the following: 

Execution of connectivity tests

  • Perform escalations with the single customer counterpart in case of identifying missing prerequisites or inconsistencies in the information. 
  • Hosts table upload and backup
  • Creation of customer labels according to the nomenclature and definitions defined by our customers.
  • Node configuration for:
    • HP BSM Platform
    • HP NNM Platform
    • HP SPI Performance Metrics Platform
    • HP SPI Performance QA Platform
    • HP SPI Performance Traffic Platform
    • HP Performance Insight Platform (OVPI)
    • HP SIP Platform
    • HP Network Automation Platform
  • Creation/modification of maps and/or nodes
  • Report Enabling 
  • Configuration of events, alarms
  • Threshold configuration 
  • Map and View Configuration
  • Profile configuration
  • Consolidation of information in the documentation server (validation documents).
  • Preparation of service reports (weekly and monthly).

Provision of monitoring services

Information technology (IT) management is essential to the success of any company in today's business world. AnidaLATAM's customized IT management provides monitoring solutions to ensure the proper functioning of the company's IT systems.

AnidaLATAM's provision of monitoring services is an IT management solution that helps companies keep their IT systems running effectively and efficiently. Constant monitoring of computer systems helps prevent problems and identify them before they become major problems.

AnidaLATAM's monitoring service includes constant monitoring of computer systems, including servers, network and storage devices. Monitoring is carried out remotely, which means that AnidaLATAM's IT experts can monitor systems in real time from any location.

If a problem is detected, the AnidaLATAM team can take immediate action to fix it before it causes system downtime. Regular reporting on the status of computer systems is also provided to help companies stay informed and make informed decisions.

AnidaLATAM's provision of monitoring services is especially important for companies that do not have a dedicated IT team or do not have the resources to invest in the technology and personnel necessary to monitor their computer systems internally. By relying on AnidaLATAM to manage their IT systems, companies can save valuable time, money and resources while maintaining peace of mind that their IT systems are in good hands.

In addition, AnidaLATAM's provision of monitoring services is highly customizable and adapts to the individual needs of each company. From small businesses to large corporations, AnidaLATAM can provide customized monitoring solutions to meet the specific needs of each client.

In conclusion, AnidaLATAM's provision of monitoring services is an effective and customized IT management solution that helps companies keep their IT systems running smoothly. By relying on AnidaLATAM to manage their IT systems, companies can save time, money and resources while maintaining peace of mind that their IT systems are in good hands. With highly customizable monitoring solutions, AnidaLATAM can help any business meet their individual IT management needs among other services we have for your company.

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