NOC SOC Operations Center
Anida NOC. Our Operations Center, with international ISO and ITIL certification, handles Incident Management, Request Management, Problem Management and Change Management for our clients in Chile and Peru, and their offices in Latin America, Canada and the United States.
Anida Latam About us
The Monitoring and Observability service performs a complete mapping of the architecture where the client's application or platform is hosted, managing to solve the errors that exist in those places. This kind of observation performed by Anida allows to see the components of the platform or application and find out which part of it is having problems, in order to optimize its operation.
In our company, we specialize in providing high quality observability and monitoring solutions using the leading technologies in the market, such as Elasticsearch and Dynatrace.
Our managed services include the implementation, configuration and maintenance of end-to-end monitoring solutions that help companies identify and resolve performance issues in real time.
With Elasticsearch, we can help companies analyze large amounts of data to gain valuable insights and make more informed decisions. Our highly skilled team can help implement Elasticsearch for data search and analysis, data visualization and data aggregation.
On the other hand, Dynatrace is a market-leading application monitoring and continuous delivery solution. Our experts can help companies implement and use Dynatrace to monitor the performance of their applications, identify problems and improve the user experience.
Our company offers high quality observability and monitoring solutions using leading technologies such as Elasticsearch and Dynatrace. Our team of experts is highly trained and committed to helping companies identify and solve performance issues in real time. Contact us to learn more about our managed services.
Anida NOC
Anida NOC
Monitoring
Monitoring is the tracking and supervision of all the factors that integrate the technological and digital environment of a company. At Anida we have four monitoring solutions: environmental variables, proactive and predictive network monitoring, predictive alarm event monitoring and branch office monitoring.
Monitoring of environmental variables
This type of monitoring aims to alert in a timely and proactive manner events that may generate the interruption and/or degradation of energy and climate equipment in the different customer platforms.
Proactive and predictive network monitoring
This service provides automated online reports tailored to the client's needs, and dynamic reports for specific events, detailed traffic analysis reporting system for the entire network, automatic early warning function by e-mail.
Proactive alarm event monitoring
The proactive alarm monitoring service consists of a group of operators dedicated to ICMP monitoring of the customer's core fixed services. This group is oriented to make proactive calls for monitoring alarm events. Its main activities are to detect, alert, record, validate, notify and trigger the different management and derivation actions in order to provide a prompt solution to the alarm event.
Monitoring of branches, links and equipment
The monitoring service provided to our customers warns in a timely manner of events that may cause the interruption or degradation of the Telco and IT services offered for the different product lines in operation.
Observability
Observability is the ability to obtain detailed, real-time information about how a system is performing, allowing developers and operators to identify and fix problems quickly and efficiently.
Observability is a technology that allows us to have a broader view of the infrastructure and its components. With various methodologies that allow us to anticipate risk situations or loss of services.
With observability, a large amount of data can be managed to complement monitoring, which is a service used to observe what is happening on a company's platform. Thanks to observability, anomalous patterns can be detected, making it possible to anticipate some failures and even determine a definitive solution for certain cases.
In short, monitoring and observability are essential elements in any IT environment. With the increasing complexity of applications and systems, it is vital to have tools and services that allow you to monitor and analyze the performance and behavior of components in real time.
At ANIDA LATAM, we pride ourselves on providing world-class monitoring and observability services to help companies keep their systems running smoothly. Our highly trained and experienced team works closely with clients to understand their needs and provide customized solutions that fit their requirements.
We offer a wide range of monitoring and observability services, including infrastructure monitoring, application monitoring, log analysis and more. We also offer automation and predictive analytics services to help companies identify and fix problems before they become major issues.
If you are looking for a reliable and experienced monitoring and observability partner, don't hesitate to contact us today. We are committed to providing effective and efficient solutions to keep your business online and running smoothly.
