IT Platform Infrastructure Monitoring

Client: Company dedicated to telecommunications services in Peru

Challenge: The client required a managed service that would allow them to reduce IT operations costs, improve the quality of connectivity service to their end customers, synchronize their operation with the company's strategic objectives and an IT infrastructure monitoring service at two sites in their Data Center.

Solution: Anida provided the client with the DataCenter Infrastructure Monitoring service in its two sites in a 24×7 mode with more than 1000 servers; and more than 200 communication devices and 300 applications, through the integration of multiple monitoring tools such as Network Node Manager (NNMi), SiteScope and Operation Bridge Manager (OBM). In addition, he was responsible for managing these tools with a monitoring operations team that records events and performs validation at the client.

Benefits:

30% cost reduction.

40% improvement of service availability indicators.

30% proactive management in anticipation of incidents.

75% reduction of the effort of executing the procedure manually.

Relevant information on IT platform infrastructure:

Infrastructure is the foundation of any modern IT information technology system. A robust and reliable infrastructure can help companies improve efficiency, reduce maintenance costs and increase productivity. However, building and maintaining an effective IT infrastructure requires careful planning and a strategic approach.

In the previous article, we highlighted some success stories in which Anidalatam provided IT platform infrastructure services to companies in various industries. In one such case, Anidalatam worked with a financial services company to upgrade its IT infrastructure and improve its ability to handle large volumes of data. The Anidalatam team implemented high-capacity data storage and processing solutions that helped the company improve the efficiency and speed of its operations.

In another case, Anidalatam worked with a telecommunications company to upgrade its network infrastructure and improve the security of its IT systems. The Anidalatam team implemented network security and traffic monitoring solutions that helped the company protect its data and reduce the risk of service interruptions.

In both cases, Anidalatam used a strategic approach to improve its clients' IT infrastructure and help them achieve their business objectives. The company worked closely with its clients to understand their specific needs and develop customized solutions that fit their unique requirements.

In short, infrastructure is essential to any modern information technology system. Companies looking to improve efficiency, reduce costs and increase productivity must ensure that their IT infrastructure is up-to-date and optimized for their specific needs. With the support of technology experts like Anidalatam, companies can build and maintain a robust and reliable IT infrastructure that will enable them to achieve their short- and long-term business goals.

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