The technology services market is growing globally. According to MarketsandMarkets, the Cloud solutions area will grow at the same time as the confidence of companies in the data centers managed and monitored by third parties that, in addition to taking charge of the maintenance of the infrastructure and its availability, allow savings in the management of resources, data, and energy consumption.
Likewise, storage and security management will be two of the most demanded services from companies to Managed Service Providers, MSP, this 2021. Also, network management, in the context of the need for companies to maintain one hundred percent Communications with clients and with their on-site and remote work teams, are available
In Chile, one of the MSPs with the highest growth in the last two years is ANIDA, a company led by Adolfo Tassara, Andrés Cuneo, and David Parraguez, together with a team of technology specialists, who have developed a portfolio of managed services for Data Center, Networks, Cybersecurity, and Multi-Cloud; which, through an Operations Center located in Chile and Peru, provides managed IT services to 13 countries. Among them, Canada, the United States, Colombia, Brazil, and Mexico.
The company develops a world-class offering made to meet the needs of multinational companies. Its services are built on ITIL standards and ISO 27001 certification, in alliance with the most important manufacturers in the IT industry and through automated systems based on Artificial Intelligence and Machine Learning. “In addition to the quality of the offer, the great advantage is that we have a catalog of services, which does not imply investment by the client, but a monthly payment, which makes it much more flexible and convenient,” explains Adolfo Tassara, CEO of ANIDA.
All this added to his specialization. In the Data Center area, ANIDA provides managed services for SAP Basis, Oracle and SQL, and backup systems and Windows and Unix platforms; in the Multi-Cloud area, they are specialists in AWS, Microsoft AZURE, Huawei, and HPE; and, in the area of Networks, its know-how is in monitoring for anomaly detection and predictability, and remote administration of switches, routers, SDN and SDWAN. In the Cybersecurity area, they provide predictive monitoring services, firewall management and security devices, SOC / SIC, risk-based vulnerability management, assessment, and security consultancies, along with specialized services through their cyber intelligence center.
The arrival of ANIDA to the United States
Anida began its internationalization process in 2016 with Peru, in 2019 it expanded its services to the rest of Latin America, and in 2020 it opened operations in the United States with its subsidiary in Miami, Anida LLC, marketing its services through a network of partners in the same country. “Thanks to this opening, we invoice locally in the country where the client operates, giving them the necessary flexibility to do so at a corporate level, in several or just one,” says the CEO of ANIDA.
For Adolfo Tassara, being a Managed Service Provider with regional scope places ANIDA at the center of the technology managed services market. “The experience acquired in 19 years of operation has allowed us to be experts in monitoring, operating, and managing IT 7 × 24. We know in depth the needs of the Banking, Health, Government, and Telecommunications sector, and thanks to our experience in services in more than 100 clients, we cover their infrastructure needs, we operate their systems with 100% effectiveness, we monitor their processes to anticipate the contingency, and we manage your platform from start to finish so that your business grows unlimitedly”, he concludes.