Our IT infrastructure monitoring captures the health and resource utilization of IT infrastructure components that reside in a data center, edge, infrastructure as a service (IaaS), or platform as a service (PaaS) on the cloud.
We provide real-time insight into the impact of performance degradation on clients, taking into account increased multi-cloud adoption.
ANIDA's predictive IT infrastructure monitoring improves business outcomes and provides visibility across hybrid infrastructures and emerging architectures (e.g., containers and micro-services), along with the ability to monitor IoT devices.
Applications (Active Directory, Exchange, etc.)
Virtual Machine Cloud Public
RDS Cloud Public Instance
Container Cloud Public and Data Center
ANIDA Service Desk (MSA)
Reception and registration of applications.
Control and monitoring of incidents or requests.
Escalations between various specialist areas.
Backup Management and Governance
Service Manager for the Management and Monitoring of customer requirements.
Online Reports through our Self-Care Portal
Review of basic operating parameters through a checklist.
Level 1 support (automated and manual) based on procedures.
Predictive Monitoring and Management
Anomaly Monitoring and Prediction of all IT Platform services
CHILE (+562) 2591 9900
Business hours 9:00 – 19:00
OFFICE Galvarino Gallardo 2150 Providencia – Santiago