Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt


Our IT infrastructure monitoring captures the health and resource utilization of IT infrastructure components that reside in a data center, edge, infrastructure as a service (IaaS), or platform as a service (PaaS) on the cloud.

We provide real-time insight into the impact of performance degradation on clients, taking into account increased multi-cloud adoption. ANIDA's predictive IT infrastructure monitoring improves business outcomes and provides visibility across hybrid infrastructures and emerging architectures (e.g., containers and micro-services), along with the ability to monitor IoT devices.


  • Operating systems
  • Database Instance
  • Applications (Active Directory, Exchange, etc.)
  • Virtualization Host
  • Storage
  • Websites
  • Virtual Machine Cloud Public
  • RDS Cloud Public Instance
  • Container Cloud Public and Data Center

ANIDA Service Desk (MSA)

  • Reception and registration of applications.
  • Control and monitoring of incidents or requests.
  • Escalations between various specialist areas.

Backup Management and Governance

  • Service Manager for the Management and Monitoring of customer requirements.
  • Online Reports through our Self-Care Portal

Platform Operation

  • Review of basic operating parameters through a checklist.
  • Level 1 support (automated and manual) based on procedures.
  • Incident Management.

Predictive Monitoring and Management

  • Component Monitoring
  • Predictive Monitoring
  • Anomaly Monitoring and Prediction of all IT Platform services

Contact Us!

(+562) 2591 9900

Business hours 9:00 – 19:00

Galvarino Gallardo 2150
 Providencia – Santiago

(+511) 480 1123

Business hours 9:00 – 18:00

Cal. German Schreiber N° 276
San Isidro – Lima

(+1) 305 200 8712

Business hours 9:00 – 18:00

2525 Ponce de Leon Blvd. Suite 300
Coral Gables – Florida

Subscribe to our Newsletter

The most relevant about the IT industry in Latin America in one place and direct to your email