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Multicloud Managed Services allows addressing monitoring, operation, and administration, through processes, technologies, and people. With the support of the best brands in the world market.

Multicloud Operational Continuity

ANIDA Service Desk (MSA)

  • Reception and registration of applications.
  • Control and monitoring of incidents or requests.
  • Escalations between the various specialist areas.

Multicloud Operation

  • Review of basic operating parameters through a checklist.
  • Level 1 support (automated and manual) based on procedures.
  • Incident Management.

Multicloud monitoring

  • Active Component Monitoring IaaS and PaaS Cloud.
  • Predictive Monitoring
  • Anomaly Monitoring and Prediction of all Cloud Services using an APM.

Multicloud Administration

  • Administration of Virtual Servers in IaaS and PaaS.
  • Virtual network management.
  • Storage management.
  • Management of control lists between security groups.
  • Administration of routing tables between services.
  • Administration of users, groups, profiles and user permissions.

Backup Management

  • Backup configuration and its life cycle.
  • Cloud services (at the level of machine images)


  • Service Manager for the Management and Monitoring of customer requirements.
  • Online Reports (Self-Care Portal).

Billing Management Services

To support the digital transformation process of our clients, we provide world-leading technologies and a tool for Billing Cloud Management to deliver:

  • Dynamic reports of use, cost and performance of resources.
  • Security policies and alerts against threats.
  • Multicloud support for the main clouds (AWS, Azure).

Cloud Economics and Health Check Services

We make professional services available to the market that allow us to review the client’s systems and provide a guide for the incorporation of the best practices for the use of Public Cloud services and their cost optimization.

Health Check 

  • RightSizing
  • Bookings
  • Compliance
  • Security 
  • Standard Multicloud Reports

Cloud Economics Services

  • Delivery of personalized reports by Cost Centers
  • Rightsizing Reports on Infrastructure
  • Unused Infrastructure Management Reports
  • Savings Plans Reports
  • Reservation Administration Reports
  • Government Policy Reports
  • Exposure to Safety Risks
  • Container Cost Management

Contact Us!

(+562) 2591 9900

Business hours 9:00 – 19:00

Galvarino Gallardo 2150
 Providencia – Santiago

(+511) 480 1123

Business hours 9:00 – 18:00

Cal. German Schreiber N° 276
San Isidro – Lima

(+1) 305 200 8712

Business hours 9:00 – 18:00

2525 Ponce de Leon Blvd. Suite 300
Coral Gables – Florida

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